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Last Name

Email Address

Phone Number

Case details

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Event type

Waybill Number

Delivery Number / Other Reference

Date of Event

Customer Support Case Number

Have you received a case number from our customer support? If so, what number?

Event Description

Goods information

Weight of Damaged Goods

Type of Goods

Temperature

Plastic Wrapping/Top Sheet Missing or Broken

Shipment Loaded/Unloaded Unmanned

Number of Missing Packages and what Article(s)

Visible Damage

Measured Temperature

Compensation Claims

The maximum compensation is 150 SEK per kilogram of gross weight for domestic transport and storage. For international transports compensation is limited to 8,33 SDR per kilogram of gross weight.

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